Please review our refund terms before purchasing any course or service.
At Ekatvam, we aim to provide high-quality educational services and a smooth learning experience. Since most of our products are digital in nature, our refund policy is limited and subject to the conditions below.
Once access to a digital course, recorded lecture, downloadable resource, test series, or study material has been granted, the purchase shall generally be treated as final and non-refundable.
If you are charged more than once for the same order or payment is duplicated due to a technical issue, the excess amount may be refunded after verification.
In case a payment is deducted but the order is not successfully created, access is not granted, or the transaction remains incomplete, the issue will be reviewed and resolved as per the payment status.
Refunds, if any, may be considered only in special circumstances such as:
Refunds shall generally not be provided in the following cases:
Any refund-related issue should be reported within a reasonable time from the transaction date along with relevant payment and order details for review.
If a refund is approved after verification, the amount may be processed back through the original payment mode or by another suitable method, subject to payment provider timelines.
All refund requests shall be reviewed case by case, and the final decision shall remain at the sole discretion of Ekatvam after verification of the facts.
For payment or refund-related support, please reach out through our Contact Us page with your order details.